Meet your
dream
team.
Your time is too valuable for stress
Let AI handle the desk- so you can handle
what truly matters.
Your Backup, Every Hour of the Day
DreamDesk is your steady, smart front-desk partner—responding to every call, message, and question with calm precision. Day or night, it’s hospitality you can trust—and peace of mind you deserve.
Peace of mind,
around the clock.
With DreamDesk, you’ll never miss a guest message again. Every inquiry is handled with care, instantly, so you can rest easy knowing your front desk never sleeps.
Grace behind the scenes.
While your team shines out front, DreamDesk handles the noise—quietly managing questions, tasks, and time.
Because every guest should,feel like your only one.
DreamDesk carries your care into every reply, making sure your guests always feel seen, heard, and valued.
Seamless service, genuine care.
DreamDesk handles the little things—bookings, updates, special requests—so you and your team can focus on what truly matters: creating meaningful moments and unforgettable stays.
For all the work you do — here’s a bit less.
So you can save time, support your team, and focus on unforgettable stays.
Strain on staff is growing. So are the gaps.Front desk roles are tough to hire for—and even tougher to hold onto. Burnout, missed calls, dropped bookings, and lost upsell opportunities don’t just hurt your team—they chip away at your bottom line.
The DreamDesk Difference Think of DreamDesk as your calm, capable receptionist who never burns out. Always available, always attentive, and always on brand—it’s there to catch every call, message, and booking opportunity, so nothing slips through the cracks. And the best part? It costs less than a single shift.
The DreamDesk Difference Think of DreamDesk as your calm, capable receptionist who never burns out. Always available, always attentive, and always on brand—it’s there to catch every call, message, and booking opportunity, so nothing slips through the cracks. And the best part? It costs less than a single shift.
The DreamDesk Difference Think of DreamDesk as your calm, capable receptionist who never burns out. Always available, always attentive, and always on brand—it’s there to catch every call, message, and booking opportunity, so nothing slips through the cracks. And the best part? It costs less than a single shift.
The DreamDesk Difference Think of DreamDesk as your calm, capable receptionist who never burns out. Always available, always attentive, and always on brand—it’s there to catch every call, message, and booking opportunity, so nothing slips through the cracks. And the best part? It costs less than a single shift.
The DreamDesk Difference Think of DreamDesk as your calm, capable receptionist who never burns out. Always available, always attentive, and always on brand—it’s there to catch every call, message, and booking opportunity, so nothing slips through the cracks. And the best part? It costs less than a single shift.
Built for Every Kind of Stay
Whether it’s a five-star hotel or a five-room inn, DreamDesk flexes to fit the way you work—and the way your guests expect to feel.
Effortless Connections with DreamDesk
Easily link DreamDesk to the tools you trust, smoothing your workflow and boosting productivity without the hassle.
Seamlessly connect with the leading property management system for hotels.
Seamlessly connect with the leading property management system for hotels.
Seamlessly connect with the leading property management system for hotels.
Seamlessly connect with the leading property management system for hotels.
Seamlessly connect with the leading property management system for hotels.
Seamlessly connect with the leading property management system for hotels.
How room2
simplified bookingsand raised guest satisfaction
By adding DreamDesk to their reservations team, room2 eased staff pressure, provided around-the-clock guest support, and created a smoother, more effortless booking experience for every guest.
24/7 call handling with instant guest help
Seamless PMS sync for real-time bookings
Lightened staff workload, boosting personalised care
Faster, more efficient reservation flow
We believeeffortless guestcommunicationis possible.
Is this just an AI chatbot for phones?
No. This is a fully-integrated voice system trained specifically for hotels, with deep PMS/CRM connections and hotel-logic conversation flows. It’s designed to handle the nuances of hospitality interactions with a human-like approach.
Do I need to change my phone number?
What PMS and CRM systems do you support?
For full integration with your Property Management System (PMS), we currently support Mews as part of our flagship reservations solution. If you’re only looking to use DreamDesk for concierge services and FAQs, we can work with virtually any system. And if your PMS or CRM isn’t supported yet, no problem — we can build a custom connection to ensure everything works seamlessly.
Will it sound robotic?
Can staff take over a call if needed?
Yes. The system will escalate complex or sensitive cases to a human instantly. You can set specific triggers for when calls should be routed to staff, ensuring the right balance of automation and personal touch.