Voice AI
It’s not just a voice, it’s your brand.
Hear how our AI sounds in real conversations.Warm, clear, and always on.
Michael Asks Where to Park Before Check-In
No need to call back or wait on hold. DreamDesk knows your parking setup and answers Michael’s question with clear, friendly directions—freeing up your team for in-person service.
Handles FAQs + custom hotel info
Reduces call volume
Mateo Needs Help
— But He Only Speaks Spanish
DreamDesk instantly switches to Spanish, answering Mateo’s questions clearly and conversationally. No awkward handovers, no delay. Just a seamless, stress-free experience.
Multi-language service
Better service for happier guests.
Olivia Calls Late to Book a Last-Minute Stay
Even at 11:45pm, Olivia gets straight through. DreamDesk’s voice AI answers instantly, checks real-time availability via your PMS, and confirms her room—all without a single staff member on-site.
24/7 answer rate
Live booking system
No more pain Just AI
30%Less Stress
Fewer stress-related absences reported in teams using AI phone support.
100%Consistency
A consistent tone and message, no matter who calls—or when.
27/4Coverage
Always-on coverage means no more staffing around the clock just to answer simple questions.
£50KReduce Cost
Reclaimed in time and labour savings over one years by switching to automated voice handling
Smart Voice AI Receptionist. Real Impact for Your Business.
From instant bookings to personal touches, here’s how DreamDesk quietly makes everything run smoother.
Real-time phone bookings
DreamDesk manages booking enquiries by phone and connects with your PMS to confirm reservations instantly.
Natural languageunderstanding
DreamDesk recognises natural speech patterns, slang, and accents— so conversations flow smoothly and guests feel understood.
No matter where they’re calling from, your guests are greeted in their own language with warmth, clarity, and care.
Book a Room, Start to Finish – All by Voice
We’re the only ones who let your guests book a room completely by voice. No staff needed, no links to click. Just one smooth call, and it’s done.
Incredibly Realistic Voice
We use the most advanced tech to make our AI sound just like a real person. It’s warm, friendly, and human, not robotic.
Use Your Hotel’s Voice
Want the AI to sound like your concierge or GM? Just send us a voice sample and we’ll clone it, so the guest always hears a familiar tone that matches your brand.
Smarter Upselling on Every Call
Our AI doesn’t just take bookings, it also gently suggests upgrades and extras based on what the guest wants, helping you boost revenue automatically.
Built for Every Kind of Stay
No matter your size or setup, DreamDesk fits around you – so the people you serve always feel seen and supported.
Hotels
"Using Automated Reception has enhanced our guest journey and improved efficiency within our Reservations team. The setup was straightforward, and integration was seamless”.
Lauren Hyde. Central Reservation Manager, Lamington Group
Ready for a Little Breathing Room?
Join leading hospitality brands in providing exceptional voice experiences for your guests.
Integrations
DreamDesk integrates directly with MEWS PMS and CRM systemsno extra effort, no learning curve.
Property Management Systems
Real-time access to booking data
Guest Profiles
Personalised guest interactions based on profiles
Multi-Property
Smooth rollout across multiple properties
Don't see your system?
Contact us about custom integrations.
View our other products
DreamDesk integrates directly with MEWS PMS and CRM systemsno extra effort, no learning curve.
Chat AI
Guests can message you anytime on WhatsApp or directly through your website. No new apps, no barriers—just instant connection.
Email AI
Smart email assistant that replies to inquiries and manages bookings, so you stay focused.