Inbox overload?
Not anymore.

See how our AI writes like a real team member –
friendly, fast, and flawlessly on-brand.

Emma emails at midnight to change her check-in.

Star Email AI adjusts her booking.

Star Confirms everything with a personal touch.

Star No night staff needed.

 

Liam asks about parking, breakfast, and late checkout – in one email.

Star AI replies with clear answers.

Star Adds upgrade suggestions.

Star Liam books the suite.

Sofia writes in Italian.

Star AI replies in fluent Italian.

Star Includes restaurant tips.

Star She leaves a glowing review.

No more stress. Just seamless email.

90%

Up to 90% of guest emails answered instantly Your inbox shrinks. Your service shines.

100%

Understands every guest, every mood From stressed travellers to honeymooners – it replies just right.

24/7

24/7 replies without 24/7 staffing Your front desk finally gets a break.

£X.XM

Turns questions into revenue “Is breakfast included?” becomes a personalised upgrade.

Smarter Than Templates

Email AI does what templates can’t.

Replies evolve in real time

Responses adjust based on the guest’s tone, urgency, and context. No robotic replies.

On-brand, every time

Whether your hotel is chic and minimalist or cosy and playful, the writing sounds like you.

Upsells, naturally

Adds thoughtful upgrade options where they make sense – never pushy, always elegant.

Works Wherever You Work

From independent gems to global brands

Hotels

"Using Automated Reception has enhanced our guest journey and improved efficiency within our Reservations team. The setup was straightforward, and integration was seamless”.

Lauren Hyde.
Central Reservation Manager, Lamington Group

"Using Automated Reception has enhanced our guest journey and improved efficiency within our Reservations team. The setup was straightforward, and integration was seamless”.

Lauren Hyde.
Central Reservation Manager, Lamington Group

Restaurants

Retail

"Using Automated Reception has enhanced our guest journey and improved efficiency within our Reservations team. The setup was straightforward, and integration was seamless”.

Lauren Hyde.
Central Reservation Manager, Lamington Group

Plug and Play

DreamDesk integrates directly with MEWS PMS and CRM systems
no extra effort, no learning curve.

Property Management Systems

Real-time access to booking data

Guest Profiles

Personalised guest interactions based on profiles

Multi-Property

Smooth rollout across multiple properties

Don't see your system?

Contact us about custom integrations.

Your Inbox, Finally Handled

Want to stop drowning in guest emails? Email AI gives your team back their time – and your guests the instant, professional replies they deserve.

View our other products

DreamDesk integrates directly with MEWS PMS and CRM systems
no extra effort, no learning curve.

Chat AI

Guests can message you anytime on WhatsApp or directly through your website. No new apps, no barriers—just instant connection.

Voice AI

Automates guest calls, beautifully