WhatsAppAI
It’s not just WhatsApp.
It’s your front desk in their pocket.
See how our AI turns guest messaging into a five-star experience—fast, friendly, and revenue-generating.
Carla Messages at 2:13am: “Is breakfast included?”
DreamDesk AI replies instantly, confirms breakfast isn’t included, and offers to add it for £12. Carla replies: “Perfect, thanks!”
Converts simple questions into extra revenue
Provides 24/7 guest support
Ahmed Texts In Arabic: “Do you have free parking?”
DreamDesk AI replies in fluent Arabic, shares clear directions and the parking policy, and offers valet parking as an upgrade.
Handles multilingual FAQs effortlessly
Upsells premium parking services
Julia Gets a Message: “Upgrade to a suite for £25/night?”
Sent automatically the day before arrival. Julia clicks “Yes” in the chat—new revenue secured without any staff effort.
Automates upsell campaigns
Increases pre-arrival revenue seamlessly
Don’t just respond. Start real conversations.
30%Less Stress
Fewer stress-related absences reported in teams using AI WhatsApp support.
100%Consistency
A consistent tone and message, no matter who calls or when.
27/4Coverage
Always-on coverage means no more staffing around the clock just to answer simple questions.
£50KReduce Cost
Reclaimed in time and labour savings over two years by switching to automated voice handling
Don’t just respond. Start real conversations.
Open, 24/7 – no staff needed
Your guests text whenever they like. They get replies immediately.
Feels natural, not robotic
Every message is warm, friendly, and human-like—never templated.
Handles everything from queries to bookings
Guests can check availability, confirm extras, or even switch to Voice AI—all from WhatsApp.
Be Where Your Guests Already Are
Guests don’t want to download an app or wait for email replies; they want fast answers in WhatsApp. Our AI handles conversations instantly, just like a real concierge would.
Natural Conversations That Feel Personal
No stiff templates or robotic replies. The AI chats in a warm, friendly tone, answering questions, confirming bookings, and offering help in a way that feels truly human.
Upsell Seamlessly Through Conversation
From late check-outs to spa appointments, our AI gently suggests upgrades and extras, all within the flow of a natural WhatsApp chat. No forms, no pressure, just helpful service.
Travel-Ready, Multilingual, and 24/7
Wherever your guest is in the world, whatever language they speak, our AI handles it — instantly. It works day and night, so your hotel never misses a message or a booking opportunity.
Perfect for Any Property
Whether you’re running a city hotel or a beachfront resort, Chat AI fits right in.
Hotels
"Using Automated Reception has enhanced our guest journey and improved efficiency within our Reservations team. The setup was straightforward, and integration was seamless”.
Lauren Hyde. Central Reservation Manager, Lamington Group
Conversations That Drive Conversions
Your guests are already on WhatsApp. Why aren’t you? Let AI handle the messaging—so your team can focus on making memories, not typing replies.
Integrations
DreamDesk integrates directly with MEWS PMS and CRM systemsno extra effort, no learning curve.
Property Management Systems
Real-time access to booking data
Guest Profiles
Personalised guest interactions based on profiles
Multi-Property
Smooth rollout across multiple properties
Don't see your system?
Contact us about custom integrations.
View our other products
DreamDesk integrates directly with MEWS PMS and CRM systemsno extra effort, no learning curve.
Chat AI
Guests can message you anytime on WhatsApp or directly through your website. No new apps, no barriers—just instant connection.
Email AI
Smart email assistant that replies to inquiries and manages bookings, so you stay focused.