It’s not just WhatsApp.
It’s your front desk in their pocket.
See how our AI turns guest messaging into a five-star experience—fast, friendly, and revenue-generating.
Carla messages at 2:13am: “Is breakfast included?”
AI replies instantly.
Confirms she can add breakfast for £12.
Carla replies: “Perfect, thanks!”
Ahmed texts in Arabic: “Do you have free parking?”
AI replies in fluent Arabic.
Shares directions and parking policy.
Offers valet as an upgrade.
Julia gets a message: “Upgrade to a suite for £25/night?”
Sent automatically the day before arrival.
She clicks “Yes” in the chat.
New revenue, no staff effort.
Don’t just respond. Start real conversations.
30%
Fewer stress-related absences reported in teams using AI WhatsApp support.
100%
A consistent tone and message, no matter who calls—or when.
27/4
Always-on coverage means no more staffing around the clock just to answer simple questions.
£X.XM
Reclaimed in time and labour savings over two years by switching to automated voice handling
Don’t just respond. Start real conversations.
Open, 24/7 – no staff needed
Your guests text whenever they like. They get replies immediately.
Feels natural, not robotic
Every message is warm, friendly, and human-like—never templated.
Handles everything from queries to bookings
Guests can check availability, confirm extras, or even switch to Voice AI—all from WhatsApp.
Perfect for Any Property
Whether you’re running a city hotel or a beachfront resort, Chat AI fits right in.
Hotels
"Using Automated Reception has enhanced our guest journey and improved efficiency within our Reservations team. The setup was straightforward, and integration was seamless”.
Lauren Hyde. Central Reservation Manager, Lamington Group
"Using Automated Reception has enhanced our guest journey and improved efficiency within our Reservations team. The setup was straightforward, and integration was seamless”.
Lauren Hyde. Central Reservation Manager, Lamington Group
Restaurants
Retail
"Using Automated Reception has enhanced our guest journey and improved efficiency within our Reservations team. The setup was straightforward, and integration was seamless”.
Lauren Hyde. Central Reservation Manager, Lamington Group
Plug and Play
DreamDesk integrates directly with MEWS PMS and CRM systemsno extra effort, no learning curve.
Property Management Systems
Real-time access to booking data
Guest Profiles
Personalised guest interactions based on profiles
Multi-Property
Smooth rollout across multiple properties
Don't see your system?
Contact us about custom integrations.
Conversations That Drive Conversions
Your guests are already on WhatsApp. Why aren’t you? Let AI handle the messaging—so your team can focus on making memories, not typing replies.
View our other products
DreamDesk integrates directly with MEWS PMS and CRM systemsno extra effort, no learning curve.
Voice AI
Picks up every call, perfectly
Email AI
Smart email assistant that replies to inquiries and manages bookings, so you stay focused.
Property Management Systems
Real-time access to booking data
Guest Profiles
Personalised guest interactions based on profiles
Multi-Property
Smooth rollout across multiple properties
Don't see your system?
Contact us about custom integrations.