Inbox overload?
Not anymore.
See how our AI writes like a real team member –
friendly, fast, and flawlessly on-brand.
Emma emails at midnight to change her check-in.
Email AI adjusts her booking.
Confirms everything with a personal touch.
No night staff needed.
Liam asks about parking, breakfast, and late checkout – in one email.
AI replies with clear answers.
Adds upgrade suggestions.
Liam books the suite.
Sofia writes in Italian.
AI replies in fluent Italian.
Includes restaurant tips.
She leaves a glowing review.
No more stress. Just seamless email.
90%
Up to 90% of guest emails answered instantly Your inbox shrinks. Your service shines.
100%
Understands every guest, every mood From stressed travellers to honeymooners – it replies just right.
24/7
24/7 replies without 24/7 staffing Your front desk finally gets a break.
£X.XM
Turns questions into revenue “Is breakfast included?” becomes a personalised upgrade.
Smarter Than Templates
Email AI does what templates can’t.
Replies evolve in real time
Responses adjust based on the guest’s tone, urgency, and context. No robotic replies.
On-brand, every time
Whether your hotel is chic and minimalist or cosy and playful, the writing sounds like you.
Upsells, naturally
Adds thoughtful upgrade options where they make sense – never pushy, always elegant.
Works Wherever You Work
From independent gems to global brands
Hotels
"Using Automated Reception has enhanced our guest journey and improved efficiency within our Reservations team. The setup was straightforward, and integration was seamless”.
Lauren Hyde. Central Reservation Manager, Lamington Group
"Using Automated Reception has enhanced our guest journey and improved efficiency within our Reservations team. The setup was straightforward, and integration was seamless”.
Lauren Hyde. Central Reservation Manager, Lamington Group
Restaurants
Retail
"Using Automated Reception has enhanced our guest journey and improved efficiency within our Reservations team. The setup was straightforward, and integration was seamless”.
Lauren Hyde. Central Reservation Manager, Lamington Group
Plug and Play
DreamDesk integrates directly with MEWS PMS and CRM systemsno extra effort, no learning curve.
Property Management Systems
Real-time access to booking data
Guest Profiles
Personalised guest interactions based on profiles
Multi-Property
Smooth rollout across multiple properties
Don't see your system?
Contact us about custom integrations.
Your Inbox, Finally Handled
Want to stop drowning in guest emails? Email AI gives your team back their time – and your guests the instant, professional replies they deserve.
View our other products
DreamDesk integrates directly with MEWS PMS and CRM systemsno extra effort, no learning curve.
Chat AI
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Voice AI
Automates guest calls, beautifully