It’s not just a voice, it’s your brand.
Hear how our AI sounds in real conversations.Warm, clear, and always on.
Michael Asks Where to Park Before Check-In
No need to call back or wait on hold. DreamDesk knows your parking setup and answers Michael’s question with clear, friendly directions—freeing up your team for in-person service.
Handles FAQs + custom hotel info
Reduces call volume
Mateo Needs Help
— But He Only Speaks Spanish
DreamDesk instantly switches to Spanish, answering Mateo’s questions clearly and conversationally. No awkward handovers, no delay. Just a seamless, stress-free experience.
Multi-language service
Better service for happier guests.
Olivia Calls Late to Book a Last-Minute Stay
Even at 11:45pm, Olivia gets straight through. DreamDesk’s voice AI answers instantly, checks real-time availability via your PMS, and confirms her room—all without a single staff member on-site.
24/7 answer rate
Live booking system
No more pain Just AI
30%
Fewer stress-related absences reported in teams using AI phone support.
100%
A consistent tone and message, no matter who calls—or when.
27/4
Always-on coverage means no more staffing around the clock just to answer simple questions.
£X.XM
Reclaimed in time and labour savings over two years by switching to automated voice handling
Smart Features, Real Impact
From instant bookings to personal touches, here’s how DreamDesk quietly makes everything run smoother.
Real-time phone bookings
DreamDesk manages booking enquiries by phone and connects with your PMS to confirm reservations instantly.
Natural languageunderstanding
DreamDesk recognises natural speech patterns, slang, and accents— so conversations flow smoothly and guests feel understood.
Natural voices in 50+ languages
No matter where they’re calling from, your guests are greeted in their own language with warmth, clarity, and care.
Built for Every Kind of Stay
No matter your size or setup, DreamDesk fits around you – so the people you serve always feel seen and supported.
Hotels
"Using Automated Reception has enhanced our guest journey and improved efficiency within our Reservations team. The setup was straightforward, and integration was seamless”.
Lauren Hyde. Central Reservation Manager, Lamington Group
"Using Automated Reception has enhanced our guest journey and improved efficiency within our Reservations team. The setup was straightforward, and integration was seamless”.
Lauren Hyde. Central Reservation Manager, Lamington Group
Restaurants
Retail
"Using Automated Reception has enhanced our guest journey and improved efficiency within our Reservations team. The setup was straightforward, and integration was seamless”.
Lauren Hyde. Central Reservation Manager, Lamington Group
Plug and Play
DreamDesk integrates directly with MEWS PMS and CRM systemsno extra effort, no learning curve.
Property Management Systems
Real-time access to booking data
Guest Profiles
Personalised guest interactions based on profiles
Multi-Property
Smooth rollout across multiple properties
Don't see your system?
Contact us about custom integrations.
Ready for a Little Breathing Room?
Join leading hospitality brands in providing exceptional voice experiences for your guests.
View our other products
DreamDesk integrates directly with MEWS PMS and CRM systemsno extra effort, no learning curve.
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Email AI
Smart email assistant that replies to inquiries and manages bookings, so you stay focused.