Features
Everything you need for effortless guest communication.
Key Features
Smart Automation. Genuine Hospitality.
DreamDesk keeps guest communication consistent, timely, and on-brand across every property, channel, and language. Whether you run a boutique hotel or a large group, it scales effortlessly to support your teams and your guests.
24/7 Availability
Always on, so your guests never wait for a reply.
One Unified Knowledge Base
Answers that stay accurate and brand-aligned.
AI Learns Over Time
Continuous improvement through every interaction.
On-Brand Communication
Keeps your tone consistent across all properties.
Improved Guest Experience
Delivers a faster, more personalised experience.
Insights & Reporting
Easily identify opportunities for improvement.
Multi-Property
Control every location via one, intuitive dashboard.
Multiple Languages
Communicates naturally in over 35 languages.
Easy Integration
Works seamlessly with existing PMS and tools.
Task Management
Helps to keep your teams organised and focussed.