Not just a chatbot. Your digital front desk.
DreamDesk adapts to sound just like you, friendly, formal, or somewhere in between. Set the tone once, save it to ‘Knowledge’, and let your virtual receptionist speak fluently on-brand, in 30+ languages.
A Chat 
Experience That Sounds Like You Care.
Your guest asks a question or makes a request. DreamDesk instantly understands their intent, checks your booking systems, and replies in your brand’s voice, confirming bookings, answering questions, and suggesting upgrades without staff involvement.
Embedded on website or guest app
Real-time responses to guest inquiries
Custom content: hotel info, facilities, location, booking
Turn website visitors into bookings.
We’re the only ones who let your guests book a room completely by voice. No staff needed, no links to click. Just one smooth call, and it’s done.
Instant support without the wait.
We use the most advanced tech to make our AI sound just like a real person. It’s warm, friendly, and human, not robotic.
Knows your hotel inside out.
Want the AI to sound like your concierge or GM? Just send us a voice sample and we’ll clone it, so the guest always hears a familiar tone that matches your brand.
Service after hours. Sales too.
Our AI doesn’t just take bookings, it also gently suggests upgrades and extras based on what the guest wants, helping you boost revenue automatically.
What We Do
See It In Action.
No need to transfer her to reservations or check manually. DreamDesk AI shows Emily all available balcony rooms instantly, suggests the Deluxe Sea View as the top choice, and adds:
- AI shows her available options
- Suggests the Deluxe Sea View
- Adds: “It’s our most booked this week 👌”
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Accurately identifies availability of services
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Provides personalised options to match preferences
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Communicates with teams and software to make bookings
Break language barriers effortlessly. DreamDesk replies in your guest’s preferred language instantly, creating smoother conversations, happier guests, and truly global service without adding pressure on your team.
Understands Intent, Not Just Keywords.
DreamDesk listens beyond the question to understand the intent, tone, and urgency behind it. A guest asking about late check-out in a rushed, apologetic tone might get a reassuring, accommodating reply, while a guest inquiring casually could receive a warmer, more conversational response. By adapting to personality and context, DreamDesk makes every interaction feel thoughtful and human, rather than just a search for matching keywords.
Sorry to bother you so late… is it possible to get a late checkout tomorrow??
Of course, no problem at all. We’ll extend your checkout to 1pm so you don’t have to worry.
Hey, can I grab a late checkout tomorrow?
Absolutely! You’re all set for a 1pm checkout. Enjoy the slower start 🙂👍.
Marco L., Restaurant Owner, Lupo Trattoria“Since adding DreamDesk, we’ve seen more bookings, fewer no-shows, and a noticeable lift in revenue. All without lifting a finger.”
Benefits
AI that gets you less tools, 
less workload, 
and more results.
100% Consistency
A consistent tone and message, no matter who calls, or when.
£50,000 Reduced Costs
Reclaimed in time and labour savings over one years by switching to automated voice handling.
24/7 Coverage
Always-on coverage means no more staffing around the clock just to answer simple questions.
30% Less Stress
Fewer stress-related absences reported in teams using AI phone support.
Where Great Service Starts.
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