Your voice. Your tone. Any language.
DreamDesk adapts to sound just like you, friendly, formal, or somewhere in between. Set the tone once, save it to ‘Knowledge’, and let your virtual receptionist speak fluently on-brand, in 30+ languages.
A Voice 
That Feels Like Yours
Your guest asks a question or makes a request. DreamDesk instantly understands their intent, checks your booking systems, and replies in your brand’s voice, confirming bookings, answering questions, and suggesting upgrades without staff involvement.
100% answer rate. 24/7, 365 answering.
Human like, conversational booking experience
Automated booking and reservation management
Book a room, start to finish. All by voice.
We’re the only ones who let your guests book a room completely by voice. No staff needed, no links to click. Just one smooth call, and it’s done.
It doesn’t just sound human. It feels it.
We use the most advanced tech to make our AI sound just like a real person. It’s warm, friendly, and human, not robotic.
Sounds just like your team.
Want the AI to sound like your concierge or GM? Just send us a voice sample and we’ll clone it, so the guest always hears a familiar tone that matches your brand.
Upsells that feel like service.
Our AI doesn’t just take bookings, it also gently suggests upgrades and extras based on what the guest wants, helping you boost revenue automatically.
What We Do
See it in action.
Break language barriers effortlessly. DreamDesk replies in your guest’s preferred language instantly, creating smoother conversations, happier guests, and truly global service without adding pressure on your team.
DreamDesk responds confidently and fluently, it:
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Accurately shows them available options
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Suggests personalised solutions
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Adds human details: “It’s our most booked this week, 👌”
DreamDesk calmly identifies a solution
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Calmly communicates that it’s identifying a solution
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Identifies available rooms and options
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Proposes an option that most closely resembles guest’s preferences
Always in Your Tone, Every Time.
Every property has its own personality, and your guests should hear it in every conversation. With DreamDesk, you control the tone, whether it is friendly & casual, polite & professional, or anything in between. The AI adapts instantly so every reply sounds like it came from your team, not a template.
Let’s get that car parked right away. There’s spaces waiting for you just behind the building, need directions?
Hi there, thanks for calling Haven Apartments. We do offer private parking just behind the building. Would you like me to text you?
Hello, we absolutely have available parking behind the hotel. Would you like some directions?
Jamie S, Hotel Staff The Dovetail HotelDreamDesk has taken so much pressure off our team, guests get instant answers, any time of day, so I can focus on what matters.
Benefits
AI that gets you less tools, 
less workload, 
and more results.
100% Consistency
A consistent tone and message, no matter who calls, or when.
£50,000 Reduced Costs
Reclaimed in time and labour savings over one years by switching to automated voice handling.
24/7 Coverage
Always-on coverage means no more staffing around the clock just to answer simple questions.
30% Less Stress
Fewer stress-related absences reported in teams using AI phone support.
Ready for Smarter Calls?
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